* We will not be responsible for order errors or for the wrong ship to addresses. We do not ship to PO boxes.
* All orders are shipped Monday thru Friday to all states within the continental USA or on Tuesday if there is a major holiday falling on the proceeding Monday.
* All dry products are shipped within 72 hours of receipt of the order unless instructed otherwise by the purchaser.
We require a signature receipt for all orders exceeding $150.00 including shipping fees. Any person who is home may sign for the FedEx delivery. It is very important that you track your shipment and plan to have someone home to accept delivery. If no one is home, it is FedEx policy to return the shipment to their local facility for re-delivery the next business day.
* All orders received on Fridays after 10 am will be shipped the following Monday.
* No changes are allowed to orders which have already been paid for by credit card or through PayPal. Order cancellations, item deletions or item reductions must be done within 6 hours after the order has been submitted using the "contact us" message feature on our home page. Any increases in your order can only be done by placing a separate order.
* Items that are unavailable at the time or order will automatically be canceled from the order and your credit card will be credited back for the cost of the merchandise unless other arrangements are made with our customer service department.
* All orders are shipped in cardboard cartons with fragile items wrapped and cushioned with loose foam peanuts and/ or bubble wrap.
* We do not ship chocolate candies during the periods April 1st thru October 15th due to higher temperature conditions.
* We will not be responsible for orders left at the recipient's front door and is confirmed as delivered by the carrier.
***CALIFORNIA RESIDENTS ONLY***
If purchasing Hawaiian Sun products including Can juices, Jams & Jellies, and Syrups you acknowledge that you have read the consumer warning as described in the provisions of Proposition 65 and is further outlined in the description box of each item involved on the website.